Terms of sale
Last updated: 1 October 2026
1. Scope
These terms of sale apply to every order placed on wargrounds-shop.com by a consumer, whatever the delivery country. Placing an order implies acceptance of these terms. Sales to businesses (Trade area) are subject to specific terms.
2. Seller
WARGROUNDS, simplified joint-stock company (SAS) with a share capital of €15,000, Zone d'Activités des Glairons, 7 rue Diderot, 38400 Saint-Martin-d'Hères, France. Registered in Grenoble under number 994 302 438, EU VAT number FR89 994302438. Legal representative: Matthieu Deshayes, President. Email: contact@wargrounds.fr, phone: +33 7 67 96 19 93.
3. Products
WarGrounds designs and manufactures high-definition resin bases and scenery for miniatures in France. Products are sold unpainted and unassembled. Photos are as accurate as possible; slight colour variations inherent to resin are not a defect. Intended for hobbyists aged 14 and over; contains small parts, not suitable for children under 36 months. Sizes match the usual formats of miniature games; game brands are mentioned only to describe compatibility, with no affiliation with or endorsement by Games Workshop Ltd.
4. Prices
Prices include VAT and exclude delivery costs. For deliveries within the European Union, the VAT applied is that of the delivery country. Depending on your country, prices may be displayed and paid in your local currency, converted from euros at the current rate. The price that applies is the one displayed on the day of your order; WarGrounds may change prices at any time for future orders.
5. Order and payment
Your order is confirmed once you have validated your cart, accepted these terms and paid in full. A confirmation email summarising your order is sent to the address you provide. Payment is made online by card (Visa, Mastercard, American Express, Cartes Bancaires), Apple Pay, Shop Pay or any other payment method offered at checkout for your country, through a secure platform. WarGrounds may refuse or cancel any abnormal order, any order with a clear risk of fraud, or any order from a customer with an unresolved previous payment incident.
6. Retention of title
Products remain the property of WarGrounds until the price has been paid in full. Risk passes to you when you physically receive the products.
7. Delivery
We ship with DPD from Saint-Martin-d'Hères (France). We do not ship to the United Kingdom yet.
- €11.99: Germany, Belgium, Luxembourg, Netherlands.
- €14.99: Austria, Spain, Italy, Poland, Portugal, Czech Republic, Switzerland.
- €22.99: Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Slovakia, Slovenia, Sweden.
- €24.99: Bulgaria, Finland, Greece, Norway, Romania.
- Mainland France: Pickup point €5.99 (free over €80) or home delivery with DPD Predict €8.99.
- Outside Europe: €40.
Free shipping in Europe on orders over €120. Delivery usually takes 3 to 5 business days from order confirmation, in France and across Europe, and no later than 30 days after the order. For deliveries outside the European Union (including Switzerland and Norway), any customs duties and import taxes are paid by the recipient. If a parcel arrives damaged, note it with the driver and let us know within 48 hours.
8. Withdrawal and returns
You have a 14-day right of withdrawal from receipt, under the conditions set out on our Returns & withdrawal page, which also contains a model withdrawal form. Any customisation of the product (painting, gluing, cutting) prevents a full refund.
9. Legal guarantees
All our products benefit from the legal guarantee of conformity (2 years from delivery, repair or replacement free of charge) and the guarantee against hidden defects (2 years from discovery of the defect, price reduction or cancellation of the sale). To use these guarantees: contact@wargrounds.fr.
10. Liability
Products are hobby accessories intended for leisure use only. WarGrounds is not liable for damage resulting from improper use, modification of the product, or any indirect damage. In any event, its liability is limited to the amount of the order, unless mandatory legal provisions state otherwise. WarGrounds is not liable in cases of force majeure.
11. Intellectual property
The sale of a product does not transfer any intellectual property rights. Any reproduction of the product, in particular by moulding, recasting, 3D scanning or 3D printing, for commercial purposes or not, is strictly prohibited and may lead to legal action for infringement.
12. Personal data
Data collected when you order is processed in accordance with our Privacy policy.
13. Mediation, applicable law and disputes
If you have a complaint, please contact our customer service first (contact@wargrounds.fr): we reply within 24 business hours. If no amicable solution is found, consumers may refer the matter free of charge to the consumer mediator whose details are given in our legal notice.
These terms are governed by French law. If you live in another EU Member State, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings before the courts of your country of residence.
14. Changes to these terms
WarGrounds may amend these terms at any time. The terms that apply are those in force when you place your order.
These terms are a translation of the French original, provided for your convenience.
